Dispute Resolution
CDMHA will endeavour to solve any dispute that arises in a fair and equitable manner.
To that end CDMHA has adopted the OMHA Dispute Resolution Process. The step-by-step handbook can be found at www.OMHA.net under Risk Management – “Risk Management Guide.” Any Level 1 complaint that cannot be resolved by either Step 1 or Step 2 as outlined in the Guide must be submitted to the President of CDMHA on the appropriate form (see below).
Note: Only disputes that follow the Dispute Resolution Process will be addressed
Please click here for the latest form:
CDMHA_Complaint_Form_2024.pdf